Updated 25 September 2026 · Version 2026-09-25.1
Delete your MinHnee account or data
Request deletion or a copy of your data without signing in or reinstalling the app. Submit the form for a tracked reference, or contact the MinHnee team.
Submit a privacy request
No sign-in is required. Submitting does not immediately delete your account. We verify ownership and explain what can be erased and what must be retained.
Opens your email app. Your request is not sent until you send the message.
You can also write directly to privacy@minhnee.com
How to request deletion
1. Use the form above to request account/data deletion or a copy of your data. A successful submission displays a request reference and a private status code; save them. If the form is unavailable, email privacy@minhnee.com. The email button only opens a draft that you must send.
2. Include your account email or phone and say whether you want your account and associated data deleted, or only specific data. For guest orders, say you used guest checkout and include an order reference if available. You do not need to create an account to request deletion.
3. We review your request and ask for a proportionate ownership check before disclosing or changing account data. We then explain the scope, retained records and expected timing. The status code tracks the request only; it is not identity proof. A received, partially fulfilled or export-prepared status does not mean complete account deletion or a complete data export.
What happens to your data
After verification, we arrange deletion or anonymization of account/profile data and associated information that is no longer required. We confirm the result and identify anything retained. An open order, refund or dispute must still be resolved; a deletion request does not cancel an order or waive a remedy.
Transaction, refund, complaint, security/audit and legal-claim records may be retained where necessary or required by law. We explain the reason and applicable timing rather than promising immediate erasure. Protected backup copies can expire later than active records. We do not treat logging out, uninstalling the app or disabling an account as completed data deletion.
Follow up or ask for other privacy help
Use the saved private status code to check progress, or quote your request reference in the email conversation to ask for details, correct a request or request specific records. We may need to verify a withdrawal or change before acting. If you need help initiating the request, email support@minhnee.com.
Never send your password, authenticator secret, one-time banking code, full card details or an unnecessary identity-document copy. MinHnee | من هني is operated by Nuzio (شركة نوزيو لصيانة برمجيات وتصميم صفحات المواقع), a one-person company, commercial registration 548937, commercial licence 2026/11073.